Job Analysis: Psychology

Job Analysis: Psychology

Name

Institution Affiliation

Date

Job title: Clinical Counselor

Department:   Out-Patient section

In-Patient section

Operation Theatre and

Diagnosis centers

Reports to: Clinical Officer, Chief Executive Officer

Job title of employee(s) interview for this analysis: Clinical Officer, Nurse, Chief Executive Officer

Date: May 20, 2020

Essential Functions and Scope of Job:  Clinical Counselors within a business or an organization are responsible for providing standardized counseling/therapy for patients with mild to moderate health conditions and substance abuse referred by physicians. Counselors work to address other social needs of patients and utilize area referral sources for needed specialty care, hospitalization, or advance psychiatric assessments and treatments. Furthermore, Clinical Counselors minimize doctor’s time by relaying information and clearing doubts of patients, explain more about the intensity of their prevailing conditions, and encourage patients to complete their sessions and come for follow-up. Moreover, they provide awareness to patients by providing necessary information through video or documents. Lastly, they consult with doctors and other health care providers to supplement the patient’s understanding, provide decision support for medication, and assist in the monitoring treatment plans.

Work performed: Clinical Counselors receive referrals from Physicians and then proceed to assess the mental and behavioral health status of referred patients. After ascertaining the condition of the patient, they provide counseling/talk therapy scheduled patients utilizing professional counseling standards. They formulate a differential diagnosis of mild to moderate mental health conditions and substance abuse and long term or short term counseling plans for patients under care. They identify patients with urgent mental health conditions (e.g., suicidal, homicidal, psychotic, etc.) and make appropriate referrals to available emergency or psychiatric treatment facilities. Moreover, they provide written group and family therapy sessions. They provide written documents of counseling sessions, assessments, interventions, and recommendations to Health care providers. Clinical Counselors also participate in a team management approach to patient care/treatment. They maintain an understanding of how behavioral health priorities are administered and consult with specialists to review the care of patients receiving medical services.

Furthermore, they maintain appropriate documentation of clinical and counseling services, including all necessary billing information. They should be in constant knowledge and proficiency through continuing education, staff meetings, workshops, and serving on special committees. They should also provide deliberation and coordinate care of patients with other health care providers and be immediately available to health care institutions in the event of emergencies.

Legal Concepts

1. Maintain Confidentiality
2. Follow international and local guidelines
3. Follow license criteria when licensure applies
4. Maintain compliance

Duties: Frequency:

Work Contacts: The extent to which the position requires the ability to gain cooperation, persuade, and influence other people. Indicate the level, frequency, difficulty, and importance of work contacts.

Decision – Making Authority: A high level of discretion or authority is allowed under company policies, procedures, and practices.

Supervisory responsibility: Extent to which position controls, directs, or is accountable for others’ work.

Titles of employees supervise:                                                Number supervised:

Counseling Interns                                                                              3-5

Nurses                                                                                                 1-2

While performing the duties of this position, the employee is exposed to weather conditions prevalent. The employee may experience exposure to dust, pollens, pollutants, fumes, infectious diseases as related to the health care environment.

Physical Requirements:

Work Conditions: Degree of exposure to work conditions

Position Qualifications:

1. Expertise in availing professional counseling/therapy regarding established standards of care; outstanding customer service and support skills.
2. Categorizing and prioritizing workload and meeting deadlines; exceptional written and verbal communication.
3. Potential to successfully counsel patients for improved mental and behavioral health.
4. Work hand in hand with Physicians, other health care providers, and members of the medical team to gauge and assess patient conditions and advance far-reaching care plans.
5. Successfully refer patients to mental health specialists as appropriate.
6. Interact constructively and professionally with persons from different cultures, backgrounds, levels of education, socioeconomic, racial, ethnic, and professional backgrounds.
7. Work efficiently with superiors, colleagues, members of the public, and professional groups to coordinate activities and projects.
8. Relay communications clearly to others (Internal and external) both verbally and in writing to demonstrate positive service attitude and maintaining ethical behaviors among all employees and members of the general public.
9. Perform duties as an efficient team member; function and exist independently, exercise-wise judgment when undertaking necessary initiatives.
10. Set up and maintain social and mutual work relationships to assist medical providers in achieving the established strategic health plan’s goals and targets.
11. Stick to Clinical practice recommendations, including following the mission, vision, and principles, to gain productive feedback, including assessing one’s productivity and attributes.
12. Be flexible to adjust priorities and also maintain discretion and confidentiality of information.
13. Be readily available and easily accessible to accept new assignments as provided.

Minimum Qualifications

1. Ability to execute each position and task assigned to them successfully.
2. Must be computer literate with the skills to compile reports and data as requested.
3. Capacity to understand that safety and well-being is a condition of employment. Unsafe environment and conditions will be reported to the superiors or members of the management.
4. Must be knowledgeable in written and spoken English.

License and Certification:

• A licensed professional Clinical Counselor – At least one year of experience in mental health counseling preferred
• Current practicing certificate

Special Requirements:

• Must be willing to travel between health centers
• Must be willing to work evening hours and weekends if necessary

Education and Experience Required: Minimum academic, commercial, and technical qualifications needed for performing duties.

• High School Diploma
• Two-year college (Associate’s Degree)
• Trade or Technical School (Certificate or Diploma)
• Four-year college (Bachelor’s Degree) or equivalent work experience
• Graduate (Master’s Degree, JD or Ph.D.)
• Certification (PHR, SPHR, or SHRM-CP)

Years of experience: Minimum previous experience required for performing duties

• O-1
• 1-3
• 3-5
• 5- more

Other requirements: Please list any other requirements for performing duties

• Office or other equipment – Proficient in Microsoft Office Suite
• HRIS – PeopleSoft experience – preferred

                                                                  References

Retrieved May 20, 2020 from;

http://www.northlandchc.org/uploads/1/6/5/5/16556740/licensedprofessionalclinicalcounselor_job_descriptionfinal.pdf

Retrieved May 20, 2020 from;

https://www.integration.samhsa.gov/Behavioral_Health_Consultant_Job_Description.pdf