Business redesigning
Introduction
Business redesigning is vital in any business. This is because the processes are meant to correct the weaknesses that the companies face. The processes should be well formulated to ensure that the business meets the needs of the customers. Customers are key players in business since their impression on the service delivery matters most. For this reason, the stakeholders take in every feedback that the clients to their advantage. They, therefore, make the implementation that will best meet the interests of the customers, thus meeting their long term goals. Profit maximization is the crucial goal that businesses aim to achieve. This infers that the business should make an implementation that will make them reach their goals.
The organizations always practice business process design that is deployed to help manage the different business operations for a successful plan. The company implements the use of redesigning to enhance company performances and minimizing the operating cost-effectively.
Blest is one of the companies that deal with fast-moving food, and it has a broader market worldwide. The company identified some of the weaknesses and redesign their process to increase the quality and performances in business operations by minimizing operating and labor costs.
Redesigning
Blest had to improve in their operation by installing a new kitchen machine that will help in reducing the number of employees for efficient saving on operating costs. Machines are known for improving efficacy. In the current world, customers value efficiency, thus making it a critical factor in business success. Works of literature have it that the operating cost is vital in business since it determines the end returns of the business. The strategy to cut out the damage could, therefore, yield better results than before. This is because the approach increases the ability of the company to attract many customers due to the newly redesigned product, which reaches the intended market successfully. The new approach makes the customers make an order and delivered the food and other products due a short time as needed by the clients. Research has it that efficiency is one of the factors that the clients value. Following the competition, in the current world, businesses have to the extra mile to gain a broader market sure; this way, they can be assured of their return and their business continuity. Failure to that, the business can collapse, thus making unexpected losses.
Other than that, the implementation of the business process redesigns the activities and improves the food quality to expand and generate more income for goals achievements. People are always cautious when it comes to the quality of the food they consume. This is because the food quality depends on the channels the company uses to process the foods. This means that the improvements could have reached more customers due to the implementation made. One factor that makes the customers reach the business is the marketing of the company, which can be done through referrals from the customers. The use of the machine required the business to hire some new employees with practical skills, which is costly since the existing customers will be trained to adapt to the machine used in the kitchen. As much as this can negatively impact people due to the loss of their jobs, the use of machines makes the operations manageable to meet the clients. At the end of it all, the business aims to meet the critical objectives (Hacioglu, 2019).
Moreover, business management had to focus in different areas due to and useful communication skills to pass helpful information within the business and customers (Hacioglu, 2019). Communication is critical in every venture since the information contributes to the smooth running of the business. It is deplorable that most of the companies have failed due to poor communication skills. The use of new technology increases the way staff members to deploy e-commerce approach to make automated pay after successful delivery. Businesses should be dynamic to adopt advanced technology. The advances in technology have impacted positively in the business technology. Works of literature have proven that technology should not be overlooked since it is a crucial ingredient to success.
The company was facing different challenges, such as waiting time. They could quickly lose customers since most of the customers were complaining about the reduced delivery time of the product requested. Some customers would ask if there was ready food, and in case there was no food, they would change the trend of buying the products. This waiting for food to get prepared wasted a lot of time making the customers give up on her or his request. The business redesign approach made Blest lose most customers during system installation (Dumas 2018).
Secondly, the implementation of the new system used increases error, and this interferes with the revenue collection. This was due to inadequate skills between the existing employees who didn’t have sufficient training and educating about the new system. Trained employees are a key performance indicator that ensures that the business meets the intended goals. Works of literature have it that most of the companies have failed in their activities due to employing untrained people. Therefore, the employees were determining the issue of trial and error and failing to depend on the IT department for assistance in operating the new system. Even though information technology is useful, it can impact the business adversely if to adapt correctly. One of the critical issues that the company would have faced is the cyber-attacks that would make the company make losses. Poor integration from the information technology department could have led to irreversible errors. Regarding this, information technology should hire information technology experts. This would eliminate the stumbling blocks that would have brought about losses in the long run.
Conclusion
The implementation of the business redesigning process has helped in managing different operational activities. This enhances how business management prepares quality food to reach many customers when needed. There is ready food, and the approach maintains customers due to food packaging. The customers make orders using e-commerce platforms and deliver the food from different branches, and this saves on the operating costs successfully. The redesigning process enhances business control, high-quality production, customer satisfaction, and increasing risks that can interfere with business operational activities.
Customers go for the companies that stand out on matters of service delivery. This is because many companies offer similar services in the market. The only distinguishing factor is the quality of service delivery. Business redesigning processes aim to eliminate the stumbling blocks to business prosperity. From this inference, the stakeholders should develop the most suitable strategies to stand out among other companies in the market. Standing out among the rest of the companies should be the critical objective of the organization. This way, they can gain a broader market and meet their desired goals.