HEALTH CARE ORGANIZATION | Sharksavewriters

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HEALTH CARE ORGANIZATION

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Section A

Discuss the internal factors and external factors that influence work organization.

Various factors affect distribution and organization of work in a health care organization. These factors are subdivided into external and internal factors respectively. Internal factors in an organization include; events, people, systems, structures and domestic conditions in an organization that dictates the daily planning of activities. These factors greatly influence the employee’s behaviors and also outline the culture in health care organizations — other internal factors that significantly affect how workflows with the change in leadership. The leadership of an organization dramatically influences activities since different leaders have varied opinions and priorities.

On the other hand, external factors occur outside the company. These factors are in most cases not controlled by the company. Some of these factors include technology, social and political conditions, the economy and resources. Although organizations cannot manage them, they too have a significant influence on how activities plan out in health care organizations. For instance, lack of enough nurses in a hospital can lead to overworking of the nurses. Furthermore, technological advances in the medical field have substantially changed how workflows in health care organizations (Amara,49)

Discuss what you believe are the most critical responsibilities of a governing board.

A governing board in health care organizations designs and structures policies that ensure they achieve their goals. The board comes up with systems that will make sure medical facilities run efficiently and sustainably. Although some organizations don’t have boards, many have adopted a board which is useful in helping organizations focus on offering value-based care. It makes policies that are helpful in realizing strategic goals (Bismark, 143).

Why are teams, committees, and other groups needed in HCOs?

Having functioning teams in a health care organization is essential in helping institutions deliver quality services to their customers. A health care organization works through teams tasked with various responsibilities. The management, for instance, is responsible for providing directions to junior staffs. Junior staffs are required to take on daily activities as directed by upper management. Having different groups take on different roles in a health care organization, encourages the development and growth of the workforce. Subdividing workforce and assigning responsibilities to each group also helps competence and easier management of labor (Hockenberry et al., 895)

Which staffing processes do you think are most important? Why?

Staffing processes are used by organizations to identify, influence and attract the job choices of competent applicants. Interviews and work samples are the best processes when it comes to the recruitment of staffs. Meetings provide the employer with an opportunity to understand applicants and whether they are compatible with the company’s strategic goals. Work samples are proof of experience in particular fields (Hockenberry, 900)

What can managers do to ensure that employees’ rights are protected?

Managers are responsible for ensuring all processes in a hospital are run smoothly without conflicting with the rights of workers. Developing policies that serve to protect the interests of staffs is critical in protecting the workers. Strategies that create clear communication channels, also allows managers to have an in-depth knowledge of the violation of human rights in the workplace (Magnavita, 213). Managers should be able to ensure that the workplace is conducive for all workers.

Work Cited

Amara, Tijani, and Samira Benelifa. “The Impact of External and Internal Factors on the Management Accounting Practices.” International Journal of Finance and Accounting6.2 (2017): 46-58. http://article.sapub.org/10.5923.j.ijfa.20170602.02.html

Bismark, Marie, et al. “The role of governing boards in improving patient experience: attitudes and activities of health service boards in Victoria, Australia.” Patient Experience Journal 1.1 (2014): 144-152. http://pxjournal.org/journal/vol1/iss1/19/

Hockenberry, Jason M., and Edmund R. Becker. “How Do Hospital Nurse Staffing Strategies Affect Patient Satisfaction?” ILR Review, vol. 69, no. 4, Apr. 2016, pp. 890–910., doi:10.1177/0019793916642760.http://journals.sagepub.com/doi/abs/10.1177/0019793916642760

Magnavita, Nicola. “The unhealthy physician.” Journal of medical ethics 33.4 (2007): 210-214. http://jme.bmj.com/content/33/4/210.short

SECTION B

How do contingencies affect leadership?

The contingency theory of leadership provides that a good leader uses a style of leadership that adapts to the situation at hand. The ability of the administration to provide workable solutions in times of need dictates the efficiency of any organization. This approach is especially useful in an HCO where it is more likely to encounter emergencies. The management of the hospital should always be flexible and come up with solutions to unexpected problems (Lambrou et al., 26)

Which motivation theory do you think would be the most difficult to implement in an HCO?

Motivation theories try to explain factors that encourage or discourage workers in an organization. Implementing the right motivational strategy is vital in realizing organizational goals. However, some methods like the authority or power motivation theory are inappropriate in HCOs. The success of HCOs hinges on well-coordinated teamwork which is the opposite of what is provided by power motivation theory. Power motivation only encourages individuals to focus on controlling others instead of participating in cooperation (Bhavnagar, 75)

Discuss the factors that shape culture in HCOs.

All organizations have a culture that is unique. Various reasons determine the cultural setting in health care organizations. The leadership of a hospital is one of the most significant factors that determine the culture of a health care organization. The style of leadership greatly influences the relationship between employees and the management. Job satisfaction which is also related to the direction of a company also plays a part in how the culture of an organization plan out. More satisfied employees are more likely to achieve the goals of an organization (Tsai, 98)

Works Cited

McCleskey, Jim Allen. “Situational, transformational, and transactional leadership and leadership development.” Journal of Business Studies Quarterly 5.4 (2014): 117. – https://pdfs.semanticscholar.org/f584/807652909f1c90c5a647ebcea142d2260d9a.pdf

Lambrou, Persefoni, Nick Kontodimopoulos, and Dimitris Niakas. “Motivation and job satisfaction among medical and nursing staff in a Cyprus public general hospital.” Human resources for health 8.1 (2010): 26. https://human-resources-health.biomedcentral.com/articles/10.1186/1478-4491-8-26

Mahoney, Joseph T., and J. Rajendran Pandian. “The resource‐based view within the conversation of strategic management.” Strategic management journal 13.5 (1992): 363-380. https://onlinelibrary.wiley.com/doi/abs/10.1002/smj.4250130505

Tsai, Yafang. “Relationship between organizational culture, leadership behavior, and job satisfaction.” BMC health services research 11.1 (2011): 98. https://bmchealthservres.biomedcentral.com/articles/10.1186/1472-6963-11-98

Bhavnagar, Kavita, and Kalpana Srivastava. “Job satisfaction in health-care organizations.” Industrial psychiatry journal 21.1 (2012): 75. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3678186/

Bhatnagar, Kavita, and Kalpana Srivastava. “Job satisfaction in health-care organizations.” Industrial psychiatry journal 21.1 (2012): 75. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3678186/

Section C

Discuss how a manager can control employees to make necessary changes in an HCO.

Change in an organization is implemented to enhance efficiency in an organization and remain competitive in an ever-changing market place. However, new strategies are not always accepted with open arms by employees. Managers should employ various procedures that are driven by strategic considerations which include the integration of ways of working. Managers should make structured changes that are linearly manageable, measurable and with clear objectives. Reforms should also take the shortest time possible to achieve the intended task quickly (Mahoney et al., 370)

How do you feel about using intuition rather than rational thinking to make decisions?

The decision-making process is vital in any organization because all activities revolve around decisions made across all levels of management in an organization. Rational thinking is mostly used by an organization to solve problems by evaluating situations, considering possible alternatives and making choices. This approach in decision making leaves little room for errors which is essential in health care organizations. On the other hand, intuitive decision making does not include an evaluation of the processes. Intuitive decision making uses personal feelings or a gut feeling. This type of decision making should not be used in health care organizations as it leaves room for a lot of errors.

Compare and contrast radical change and incremental change.

Radical change theory proposes that changes in information resources and human behavior flow through connectivity, interactivity, and access. This theory is used to study human behavior used for research in various fields. On the other hand, incremental changes refer to small gradual changes that target to impact organizations without disrupting the current methods used in a company. This type of change occurs over some time (Dewar et al., 1427).

Discuss how nonverbal communication is essential for managers.

Communication is an integral process in all activities in any organization. Allocation of duties and job descriptions involves using verbal and nonverbal communication. Nonverbal communication uses all means of conveying information. People use body language without being aware of it. Managers can use the body language of the employees to gauge whether processes put in place keep the organization in tune. Managers can use nonverbal communication to determine the level of motivation within the organization responds accordingly. Nonverbal communication also helps to regulate the system indicating the flow of interaction and providing feedback (Mandal, 420).

Works Cited

Dewar, Robert D., and Jane E. Dutton. “The adoption of radical and incremental innovations: An empirical analysis.” Management Science 32.11 (1986): 1422-1433. https://pubsonline.informs.org/doi/abs/10.1287/mnsc.32.11.1422

Work Cited

Hockenberry, Jason M., and Edmund R. Becker. “How Do Hospital Nurse Staffing Strategies Affect Patient Satisfaction?” ILR Review, vol. 69, no. 4, Apr. 2016, pp. 890–910., doi: 10.1177/0019793916642760. http://journals.sagepub.com/doi/abs/10.1177/0019793916642760

Magnavita, Nicola. “The unhealthy physician.” Journal of medical ethics 33.4 (2007): 210-214. http://jme.bmj.com/content/33/4/210.short

McCleskey, Jim Allen. “Situational, transformational, and transactional leadership and leadership development.” Journal of Business Studies Quarterly 5.4 (2014): 117.- https://pdfs.semanticscholar.org/f584/807652909f1c90c5a647ebcea142d2260d9a.pdf