Behavioral Health Care Organizational Assessment
Assessing a Behavioral Health Care Organization means evaluating and measuring it using various methods and tools to determine its performance. It is carried out in an organization to promote its effectiveness, efficiency, and responsiveness. This discussion will major in describing the types and forms of assessments conducted in behavioral health care settings, examining the use of assessment results in making BHM decisions, and evaluating the role of assessment in meeting federal and state regulatory reporting requirements. The discussion will use Harbor City Behavioral Health Center as the media for assessment.
According to the ACHE healthcare executive 2017 competencies assessment tool, Harbor City Behavioral Health Center can be assessed using various types of competence domains. They include communication and management, which looks at the ability to communicate clearly and concisely with internal and external customers. Another field is leadership, which deals with the ability to inspire individual and organizational excellence, create a shared vision and manage change. Professionalism studies the ability to align personal and organizational conduct with ethical and professional standards. Knowledge of the healthcare environment is involved with understanding the healthcare system and the context in which managers and providers function. The last domain, business skills and knowledge is concerned with the ability to apply business principles, including systems thinking, to the healthcare environment. The areas are then rated as novice, competent, and expert, depending on the organization’s team assessed.
Harbor City Behavioral Health Center can also be assessed using the self- assessment tool-kit, which considers some aspects in its evaluation. The first one is the partnership checklist, which seeks to determine whether the center needs a partner to integrate and how to select the partner. Another one is the executive walkthrough, which deals with how welcoming the Harbor BH center is and what it is like to secure its services. There is also an administrative readiness tool for primary health behavioral health integration. The last tool, the COMPASS, looks at how the Harbor center offers its services and their quality, and how rapid change occurs in this center.
After a thorough assessment of the Harbor City Behavioral Health Center as described above, the results found are then used to make some changes in this center. As discussed earlier, the purpose of any assessment is to improve efficiency, effectiveness and responsiveness. Therefore, if this center is found limited in one way or another, necessary decisions have to be made to promote the performance of the center. For example, if this center needs to get a partner, the right process is facilitated for the procedure.
The federal and state regulations require a regular assessment of institutions to determine whether they are performing as the law demands. After evaluation, a report is drafted and send to the relevant authorities with appropriate conclusions and suggestions. The reports help the state to monitor performance and follow up on the funding it offers to Behavioral Healthcare Centers. The administration then takes the necessary measures towards the center, as recommended by the report.