Identify the critical groups of people that will be impacted by this decision.
The problem being faced in the ticket pull is the increased demand for Men’s basketball tickets. This has been brought by the on-court success of the team since the arrival of Billy Gillespie’s. This, in turn, has made the group popular among the students with the added advantage o hosting well-renowned teams at the home ground. The students, especially those who had been attending the games before the increase in demand, will be impacted, especially by the termination of the first-come rule.
Identifying important priorities of crucial stakeholder groups I identify specific opportunities and constraints that may be present in the current problem
The implementation of ticket pulls critical groups such as students with disabilities and maintaining gender parity in selection. The old system would have discriminated against them as to some they may not have the stamina to wait in line for hours to participate in the pull. Even though the group pull lottery method works, it treats all students equally without accounting for particular needs or equal distribution among subgroups. The lottery method is an opportunity to free students from queues for long hence releasing them to undertake other activities.
Three alternatives for the solution.
Alternative one: Ticket Classes, in which the available tickets are divided into groups, and each student qualifies for one group, for instance, a group based on matches attended for ardent fans, group for rewards, and achievements elsewhere in the institution. This method guarantees every subgroup of students a chance to pull a successful ticket as they will be competing amongst a smaller number of students.
Alternative two: First come lottery: In this case, there will be several mini lotteries in which the students who arrive early get a higher chance to win a ticket in the pull as compared to those who came last. This method guarantees those motivated and with interest to participate in earlier mini lotteries hence being just first to come.
Alternative Three: Implementation of a random draw without repeat until all students have pulled their tickets. This method will rely on probability to randomly select students for the ticket pull, eliminating the need for al students to take part over and over again.