Job Termination
Briefing Myna on the reason for termination
Myna, effective 14th April, the company has no further use of your services. After critically examining your job files, it is evident that you have been associated with inappropriate behavior on various occasions. It is unfortunate that you have repeated a similar mistake for four times, yet we have been training you consistently on professional ethics.
Things to be addressed
Myna On 2nd September,, A freshman came to the cafeteria line and requested whether he could get vegetables. In turn, you responded to him in such an irritative manner by suggesting that he was so skinny and wanted some roast beef as opposed to vegetables. Further, you told him that a good looking guy like him wanted some meat, and he would never make a woman happy with a bag of bones. The student came here to the cafeteria manager’s office and complained about your behavior. You were issued with a warning regarding inappropriate behavior to customers.
Myna On 11th October, during parent weekend a student by the name Mary came to the cafeteria for breakfast accompanied by her parents. You told Mary that her shape was the ever best for her compared to all the previous Sunday breakfasts, and you could not locate her eyes. Mary brought her complaints to the cafeteria manager that you humiliated her in front of her parents. You were issued with a second warning.
Myna On 31st October, during Halloween party, students come through the line all in costume. When Paula approached you, and you insulted her, saying that it was surprising to notice the thin legs, she always hides in jeans. You further told her that she was skinny, and you promised to double her share on potatoes. If that was not enough, you noted that she would never get a man with such a skinny body. At this point, you were given the final warning.
Myna, On 11th November, Students came in the cafeteria line for the Homecoming Dinner. The students had invited a lot of visitors from home to the final football weekend party. A senior student, John, came through the line accompanied by a male relative from home. After John paid, you asked him where his female friend, Susie was, and you further affirmed that you knew what was going on between them. Routinely, John came to complain about your behavior.
Criteria for addressing the issues
After the first three incidents, the cafeteria manager gave you a warning in each of them. In addition to a warning, the manager gave you professional customer service directives. I must say that your behavior impacted service delivery adversely since the customers kept on bringing negative reviews. The school management has investigated your case, and it confirmed that your action tarnished the image of other employees. Although the manager did not witness what really conspired, four students gave out four similar complaints that were directed to you. Besides, you were given three congestive warnings, of which you did not rectify. According to the school regulation, all employees who are associated with repetitive, abusive behavior stands to be terminated with immediate effect devoid of biasness. Permanent termination of your duty fits the damages you have inflicted on the school and is fair based on the weight it has as far as service delivery is concerned. It worth you to note that the repetitive warning on a similar case has led to our final decision.
Making the final decision
Overall, your use of abuse behavior while serving customers is nothing short of incompetence, negligence, and carelessness. The fact that you serve customers in a public school cafeteria means that you were a quailed candidate for the job, so you did not have to behave in such a manner. Again, your behavior seems to have a uniform pattern, indicating that it was something that you had been doing regularly. Your practice did not lead to damage to the company’s property, but it ruined the reputation of not only the employees but also that of the entire school. After internally reviewing your history on job performance, the Human Resource team has found it necessary, with immediate effect, to terminate your services permanently.