educators
I agree with you that educators who encounter parents and caregivers should act in professionalism. In this case, the teacher represents the company, and the parent is the customer. We should always treat our customers with understanding by showing them that we do understand them. As a teacher, we must make the parents understand that our students are treated equally and to their needs, and there is no need to worry that the child is not getting the care he deserves. I like the choice of a bible verse. I believe all have roles to play in the world, and ours is to educate, so we should get to it accordingly.
Hey, Cutely Thadison,
You are correct when you say that communication is critical when dealing with entitled parents and caregivers. I agree with you that staying positive is very important. As I was writing my discussion, I came across a verse that stated that A soft answer turns away wrath, but a harsh word stirs up anger” (Proverbs 15:1, RSV). Therefore, if a teacher remains positive and calm, the parents are likely to stay calm, unlike when the teacher reacts with anger or is defensive. The use of open suggestions is also quite useful, but I think the teacher should also avoid being controlled too much by the parent because there is a syllabus to follow. S
Hi, sierra,
I agree with you that a teacher should react with appropriate, respectful behavior. A teacher should try to understand the reason behind the parent’s reaction. Listening to them shows that you are concerned about their children’s success. Also, I think teachers should be professional in their response. We should remember than the parents are our clients and we should keep them satisfied. But since we cannot please them all, we can explain the principles and guidelines that we follow and the importance of treating all children equally.