Rep

0:00 Thank you for calling Penn Foster. My name is Cathy. I’ll be your Admission Specialist today. What program can I help you with? Hi, Cathy. Good morning. This is John with Balboa. I have Akio on the line, who is interested in High School. He lives in Ohio. Phone number is 419-2339270. Let me know when you’re ready? Yes, anytime you’re ready. Thank you so much. Thank you. Hello, Akio.

0:36 Yes.

Cust

Rep

0:38 I have Cathy on the line and she will help you from here. Go ahead.

0:41 All right. Thank you.

Cust

Rep

0:44 Good morning. How are you?

0:46 I’m pretty good. How are you?

Cust

Rep

0:48 I’m doing very well. Thank you. So, I do see that you’re looking at the High School Program. What was the highest grade level that you completed?

0:56 I never got past 9th.

Cust

Rep

1:01 All right. But you finished the 9th?

1:06 No.

Cust

Rep

1:07 All right. Perfect. […]

1:10 Yes, I am.

Cust

Rep

1:13 All right. Perfect. So, really, the only requirement is that you’re at least 13 years old and you’ve completed the 8th grade so that would be fine.

1:24 All right.

Cust

Rep

What is it that you’re looking to do with the diploma when you get it? Are you looking for better job opportunities? Do you plan on going to college? Trade school? I’ve been giving it a lot of thought lately. I’d like to go to college down the road but for now, I just want to get it for myself.

Cust

Rep

1:46 Right. Yeah, the High School Diploma nowadays, is really such a launching pad for everything, right? It’s difficult to get what you want…

1:55 Yeah, that’s true, too.

Cust

Rep

1:58 Yeah, the job market without it is crazy. It’s slim. I actually have my own daughter in this program because of it so I am a very…

All right.

Cust

Rep

So, the first thing is that the diploma that we issue is a nationally and regionally accredited diploma so that…

2:18 Yeah, that’s why I was looking up beforehand. I was looking up everything about it because I’ve seen it online.

Cust

Rep

2:25 Nice. Yeah, that’s the first thing. Not everything online is legitimate. That’s really it. It’s unfortunate but it’s true. That’s the first thing you want to establish is that you’re getting involved in something that is legitimate. We’re actually recognized by the US military as a Tier 1 school so that of course is…

Wow.

Cust

Rep

Yeah.

That is pretty impressive, actually.

Cust

Rep

The program that we have is very different from what we look at as traditional schooling so the first thing is that it is completely self-paced so we don’t put any demands on your schedule at all. We don’t monitor…

That’s what I’m looking for as well.

Cust

Rep

Right. We don’t require you to put in a certain amount of hours and we’re also not going to give you dates or deadlines on assignments.

3:19 All right. That’s nice to know.

Cust

Rep

3:23 The other thing that we do that is very different is, we have you only working on one class at a time, which I think is a lot less overwhelming, right?…

3:35 Yeah, that is definitely… because I’m trying to learn so many things once. I’m trying to obtain all the information going from Math, Science, and everything.

Cust

Rep

3:44 Yeah, we don’t do that to you. You focus on one thing at a time and really when you do it like that, you’re able to absorb the material much cleaner and much faster and certainly going to put you in a better testing position because you’ve only been working on that one subject but the average student here is a single parent with a full-time job and will complete the entire four years of High School in a year or less and that is amazing. I can’t even imagine what we were doing for six hours a day for four years, right? If you could do it in… Students getting done in 9 months with 4 years of High School.

That’s amazing. Yeah.

Cust

Rep

It’s crazy and a single parent with a full-time job honestly does not have a lot of free time, right? To go in into any program. Looking at maybe an hour, an hour and a half when the kids go to bed and if you have more time in your schedule, you can certainly get done faster. I’ve had students do 4 years of High School within 6 months so it’s absolutely possible. It’s entirely up to you. What we do with the exams is they’re going to come up at the end of each individual lesson and the exams are typically about 20 or 30 multiple-choice questions so nothing big and terrible. Those exams are not timed either. You take as much time as you need and they are also open book tests so if you ever get stuck on a question, you’ve got access to everything and you’ve got all the time in the world to go locate the information that you need. That’s a lot more realistic. I think in the real world…

Yeah, everything you’re saying is great.

Cust

Rep

In the real world, we do what we need to know every day so that is exactly how real life works and then there’s no final exam at the end so you just progress from one class to the next.

All right. So, you go through one class and then take the final test and you move on to the next classes?

Cust

Rep

There is no final exam. There’s an exam at the end of each individual lesson and then that’s it. There’s no final.

6:08 Okay.

Cust

Rep

6:09 Nothing looming over your head. What is the field that you’re looking to get into?

6:14 Well, right now, I already have a full-time job but later on down the line because the people I’m working with, I work with Walmart and they pay college tuition throughout how long you’ve worked there and I’m seeing to get into that and going to college here in the future.

Cust

Rep

6:33 Perfect. We’re actually partnering with Walmart and Walmart are actually…

That’s actually wonderful.

Cust

Rep

Walmart will actually help pay for this. They will help you pay for the High School as well. The department that you need to talk to, that’s our B2B department that will set that up with Walmart for you is not in on the weekends, but I can give you a direct number to call during the week. They’re here Monday through Friday from 9:00 to 6:00. We’re also Eastern time but let me give you their direct number because Walmart will actually help you to pay for this as well.

Yeah, let me get a piece of paper real quick. 7:11 All right. Go ahead.

Cust

Rep

7:16 All right. So, let’s see. Let me get the phone numbers up here so their number is going to be 1-800-2330259.

7:32 All right. Thank you.

Cust

Rep

You’re welcome.

I’ll get in touch with them during the week.

Cust

Rep

7:46 You’re very welcome. Yeah, Walmart is one of our biggest accounts that we have and they absolutely will help you get that diploma. They have a lot of offerings available.

I’ll definitely look into that. 8:02 Thank you.

Cust

Rep

8:03 You’re very welcome. You have a great day.

8:06 All right. You, too. 8:13 Bye-bye.

Cust

Rep

8:16 Bye-bye.

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