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SUMMARY

Result oriented and leadership skills to ensure both individual and team goals are achieved. A competent, all-around, high-profile professional with skills and expertise to keep the trend with the dynamic administrative responsibilities. I aim to work in a challenging position where I can utilize my expertise, passion, and knowledge in providing administrative services.

Career objective

To obtain part-time employment for an Administrative Assistant position.

 

SKILLS and competences

 

• Fluent in English and French
• Bartender/Server Experience
• Smart Serve certification
• Accurate and careful in financial accounting
• Managing daily cash activities
• Reliable, punctual, and steady worker

 

• Good customer service skills
• Honest and trustworthy
• Good attitude around customers, friendly and helpful
• Patient with the ability to mediate stressful situations
• Courteous and confident
• Very organized

 

PROFESSIONAL HISTORY

Flight Attendant                                                                        April 2013 – March 2020

Air Canada Toronto, ON                                                          

• Participate in pre-flight briefings with the pilots, to discuss cabin conditions and flight details
• Conduct pre-flight inspections of emergency equipment
• Demonstrate the use of safety equipment and emergency equipment
• Ensure that passengers have their seatbelts fastened when required and that all safety requirements are observed
• Serve and sell beverages, meals, or snacks
• Take care of passengers’ needs, particularly those with special needs
• Reassure passengers during the flight, such as when the aircraft hits turbulence
• Administer and coordinate emergency medical care, as needed
• Provide direction to passengers, including how to evacuate the aircraft in an emergency

 

Alumni Affairs Coordinator                                           September 2015 – February 20

Neuchatel Junior College Toronto, ON

• Organize and coordinate alumni functions with special responsibility for local, regional, and national chapters. Involved in alumni publications, fundraising, recognition and awards, reunions, homecoming, travel programs, alumni and/or student relations, and other special events and services.
• Work with Director and other alumni staff to assure coordination and development of total alumni relations program; recommends long and short-range goals and overall direction of alumni programs.
• Promote and foster effective alumni relations through continuing written communication and personal contact with constituent groups.
• Provide staff assistance to Alumni Association committees and alumni groups, as assigned.
• Develop, design, and organize for publicity and promotional materials for alumni functions and/or services, in assigned areas of responsibility.
• Plan, coordinate, and schedule all logistical details and makes necessary arrangements for programs and/or services in the assigned area of responsibility.
• Perform necessary administrative functions such as record keeping, reports, correspondence, program budget oversight, and contractual arrangements, as necessary; maintain records and supervise bookkeeping, reconcile accounts, monitor investments, internal audit of all financial accounts within the alumni association.
• Evaluate and monitor the effectiveness of programs/services. Also, identify problems, recommend improvements, and institute changes.
• Supervise and train support staff as needed; recommend hiring to the Director.

Team Lead                                                                  September 2011 – December 2012

University of Guelph Alumni Affairs and Development Guelph, ON

• Contact Alumni on a regular basis and maintain contact information via telephone and email.
• Update Alumni on various events and activities on campus
• Call Alumni about various fundraisers such as the Better Planet Project
• Organize activities

 

Bartender/Supervisor                                                          April 2012- September 2012

Couchiching Golf and Country Club Orillia, ON

• Supervise and participate in kitchen and dining area cleaning activities.
• Resolve customer complaints regarding food service.
• Control inventories of food and liquor and report shortages to designated personnel.
• Perform personnel actions, such, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee timesheets.
• Perform various financial activities such as cash handling and deposit preparation.
• Evaluate new products for usefulness and suitability.
• Compile and balance cash receipts at the end of the day or shift.
• Present bills, accept payments, greet and seat guests, and present menus and wine lists.

 

Administrative Assistant                                                           Summers 2010 and 2011

Precise Pavement Paintings Orillia, ON

• Greet all customers via telephone and routed their calls to the proper person.
• Greet all customers in person with a friendly attitude.
• Assist in organizing files.
• Complete computer knowledge: Windows, MAC, Word, PowerPoint, Excel, etc…

 

VOLUNTEER

• Nica-Home:Helped to build a family home in Nicaragua during my vacation in February.
• Conversation Partners: During the school year I assisted students who were learning to speak English as a second language. Each week I organized an activity where I would meet and assist the students with their spoken English.
• Camp Counsellor: Each summer I assist at a summer camp for one week. I lead 10 children through daily activities and maintain a prominent leadership role in the daily camp activities.

 

Education

• University of Guelph – Guelph, OntarioBachelor of Arts and Science, Majoring in French and Biology.  Graduated in December 2012.
• Neuchatel Junior College – Neuchatel, Switzerland September 2007 to June 2008
• Ecole Secondaire Catholique Nouvelle – Alliance, Barrie, Ontario                                    

September 2004 to June 2007