Advanced Verbal Communication
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Chapter 1
Through communication, we can alert others that our physical needs are not being met. For example, there was a time my place had to be renovated, and so we had to find a temporary place to stay for three weeks. Asking a friend if I could stay at their house for the period helped me meet my physical needs for shelter. Instrumental goals can be short term or long-term. Last summer, I worked in a sales and marketing job to influence customers to buy my products. My instrumental goal was to achieve a sales target, which requires good communication to get customers to buy your brand. On the other hand, identity needs include the need to present ourselves to other people and be thought of in a desired and particular way.
An example was when I was first hired for my summer job, and I had to communicate with other coworkers that I am an agreeable and motivated coworker. But after being promoted, I had to perform more leadership behaviors and communicate to present myself as a leader. Social needs include the need to maintain interpersonal relationships and social bonds. Communication is often used in my social and family relationship. Usually, I get into a fight with my friends and siblings, but through communication, we can work things out “Communication Principles, 2020).
Chapter 4
With guidelines, we can express our feelings in our life. The first guideline is to recognize your feelings. The ability to label and distinguish our emotions is an essential component of emotional intelligence, such as being verbally abused by a friend or even a stranger. It would be best if you recognize how and what you feel after the incident. Secondly, you must realize the difference between talking, acting, and feelings. To express yourself constructively, you must identify the difference between having feelings and acting on them. For instance, after your friend or stranger verbally abuses you, you must recognize a difference between lashing out and what you feel.
Additionally, it would be best if you expanded on your emotional vocabulary. Emotional vocabulary effectively helps us express our emotions—for instance, telling the friend who verbally abused you that you feel offended. Also, it’s crucial to share multiple feelings. Ask yourself how you feel and what emotions you must express. For example, after your friend verbally abuses, you can ask yourself if you caused it or not.
Furthermore, you have to consider where and when to express your feelings. It is always essential to wait for the first wave of anger to subside. Another guideline is to accept responsibility for your feelings. For example, in being verbally abused, you have to say, “I feel offended when you do that,” not “you hurt my feelings.” Lastly, you must be mindful of the communication channel (Allen, 2020).
Chapter 5
To make your language style more powerful depends on who is using the language style and how they are using it. Also, perception, evaluation, and choice of language style make it powerful. Researchers have argued that an individual perception based on their language style, influence their acceptability to attain specific goals. For instance, the science language style helps to regulate the ideas of the dominant group of individuals in it. In language choice, an example includes the people who use deferential language are always perceived as less trustworthy, less convincing, less competent, and less powerful. On the other hand, the non-deferential language style is generally rated as more successful, more powerful, and more positive. Often time, the choice of the language style can help someone make their language style more powerful.
Language style implicates positions such as leadership. This is because listener perception varies according to the speaker’s language style. On the other hand, the language style helps communicate how powerful individuals are. That is, if you dominate more or less. Male language is stereotypically considered more ideal and standard as compared to women. While in fact, women engage in more effective communication strategies than men. Women are often rated less based on their language style but gender (Andrews, 2015).
Chapter 6
A misunderstanding occurs when a communication attempt is unsuccessful because what the hearer believes differs from what the speaker intends to express. Nonverbal communication makes it easier to portray our thoughts through our body movements and facial expressions. On the other hand, electronic communication puts more emphasis on our words, which makes easy misunderstandings. Electronic communication, for instance, text messages, does not come with tones. Someone could be making a joke, which might end up being offensive to other people. The tone of a joke is best expressed verbally. These apply to express emotion. People often misunderstand between a polite text message and an angry one. A text message of “k” or “ok” can be seen as rude or dismissive when not thought to carry that emotional definition.
In contrast, it can be that the sender was busy and could not send a longer message. Another example is when we take too long to reply. When someone keeps you seen for some time without answering, it indicates that they are ignoring you. When in the case, they are busy or thinking of what to respond. Also, Instagram relies on the visual aspect. We communicate a lot about our world by choosing which pictures to post. A picture of us enjoying an expensive wine can be misunderstood as coming from riches.
References
Allen, A. (2020). GUIDELINES FOR EXPRESSING EMOTIONS THE NEXT SLIDES WILL DISCUSS 7 GUIDELINES FOR EXPRESSING EMOTIONS. Retrieved on 3rd October 2020 from https://open.lib.umn.edu/communication/chapter/1-3-communication-principles/
Andrews, P. H. (2015). Sex and gender differences in group communication: Impact on the facilitation process. Small-Group Research, 23, 74-94
Communication Principles. (, 2020). Retrieved on 3rd October 2020 from COMMUNICATION IN THE REAL WORLD