Naresh Upadhyayula
Business Impact analysis
University of the Cumberlands
Introduction
Purpose
The goal of a business impact analysis is mainly pinpointing the business departments or units, processes, and operation, which are essential to the continuous delivery or unperturbed services and technology delivery in an organization according to Torabi, Soufi, and Sahebjamnia (2014). The Health Network business impact analysis shall be a process which recognizes as well as evaluates the possible effects relating to natural as well as human-made events on the operation of the health
Scope
In-Scope: The business impact analysis of Information technology (IT) services, which are supported by Health Network, Inc. IT, Clinical systems as well as non-information technology managed applications or services which have been hosted in the various datacenters
Out of scope: The business impact analysis of the departments provided by the different regions as well as the medical center emergency management or information technology services supported by internal Information technology department units
Objectives
The goals of Health Network, Inc. include:
- To recognize the business recovery for the entire scope of information technology services
- Alignment of the information technology service continuity management yearly plans to business necessities with the justification of costs.
- To define customer expectations as well as Information technology.
Roles and Responsibilities
BIA Requester
An Information technology manager holds the business impact analysis requestor. In the business impact analysis process, the business impact analysis requester has the following responsibilities
- Completion of the business impact analysis form
- Giving business impact analysis list
Technical Application or server manager
The technical application or service manager is charged with the responsibility for every aspect, which is linked to the service like system upgrades, attack recovery mechanisms, troubleshooting, and maintenance, and so on (Wang, Yang, and Su, 2012 ). The manager is responsible for the provision of all the technical information which is linked to application or service.
Subject Matter Experts and contributors
Subject Matter specialists, as well as Contributors, are responsible for the provision of Any additional effect information from a Business Owner or Technical Application/Service Manager perspective.
Information Technology service consultancy manager
The information technology continuity leader is responsible for the management of the information technology service continuity process. In the business impact analysis process, the information technology service continuity manager is charged with the responsibility of:
- Conduction of business impact analysis interview as well as assembling business impact analysis summary report.
- Updating of the support information technology systems with business impact analysis
Entry Criteria
New information technology service or application managed by IT Service Continuity Manager, clinical systems
The main change to existing information technology or business function
Business impact analysis is aged more than 12 months.
Exit Criteria
- IT Service Tiering, RTO, RPO, RTA Classification
Reference
Wang, Y., Yang, J., Zhao, W., & Su, J. (2012). Change impact analysis in service-based business processes. Service-Oriented Computing and Applications, 6(2), 131-149.
Torabi, S. A., Soufi, H. R., & Sahebjamnia, N. (2014). A new framework for business impact analysis in business continuity management (with a case study). Safety Science, 68, 309-323.