Baldridge Reflective Paper Introduction The Baldrige criteria frameworks are used in the determination of performance excellence by improving performance and achieving excellence. Since the inception of this framework, many organizations have used the framework to improve their organization’s effectiveness and achieve sustained results. This helps organizations find their strengths and the specific areas for improvements and prioritize those that can sustain the organization. The Baldrige concept can also be used by non-profit organizations too in achieving excellence. The framework uses core values and concepts used in high-performing organizations such as visionary leadership, focusing on success, ethics, transparency, societal responsibility, organizational learning, agility, valuing people, and customer-focused excellence. The Baldrige criteria are based on interrelated core values and concepts. These