Conflict At Work Place
A working environment exhibits challenges in any profession. One of the problems is conflict among staff members. These conflicts exist even in the components of the judicial systems. For instance, in the office of the prosecutor, various workers working together can have conflicts. For example, Mercy works in reception. Her friend Linsey got a promotion to work in the same office as the secretary for the prosecutor. Since the office rooms are close to each other, the supervisor tells Mercy to operate from Linsey’s desk for some time due to renovation. They are about to begin a conflict. The first stage is the latent conflict(Ellis & Abbott, 2020). Both Mercy and Linsey don’t know about the conflict, but their environment shows signs of conflict. In our case, they are competing for resources.
The second phase is the perceived conflict. At this point, one of them starts to suspect another. Linsey suspects that Mercy wants to take her office. The third stage is felt conflict(Ellis & Abbott, 2020). At this point, both of them are aware of the conflict. This can be seen by the way they treat each other. For example, Linsey may lock up the office door during lunchtime and takes longer to return. These actions frustrate Mercy, who retaliates by locking all the drawers with keys every time she retrieves files. At this point, the supervisor can notice the office’s mood and help them solve their issues. If the problem gets more significant, they may end up in the fourth stage, the manifest conflict. They may provoke each other in a heated argument. The supervisor can talk to them so that Linsey understands that Mercy is only operating temporarily from her office. This stage is the final one ad is called the conflict aftermath. Mercy and Linsey resolve not to quarrel with each other.
Some conflicts can be difficult for the supervisor to handle. For example, in a case involving message threats, Other bodies need to be involved in a more profound investigation. Another conflict might be one involving other workers, which needs a larger audience for clarity and resolution. Office workers need to listen and be composed in the working environment.
References
Ellis, P., & Abbott, J. (2020). Managing Conflict in the workplace: handling ingrained conflict. Journal of Kidney Care, 5(4), 192-194.
Paul Litwak. (2013, February 16). Conflict in the Workplace. YouTube. http://www.youtube.com/watch?v=UpW5l9lfgbs