DBS BANK KEY INTERNAL ACTIVITIES
Digital transformation
DBS Bank has embarked on the use of socket and decoupling applications for its infrastructure stack. For instance, DBS Bank has utilized its digital technologies to develop a diverse range of financing activities towards economic development in Singapore[1]. As such, the company has been at the forefront of promoting creative possibilities through a series of infrastructural developments in Singapore and the Southeast Asia region.
Logistics
Also, DBS bank logistics has helped the enterprise introduce the use of purchasing cards in its logistics sector. The digital logistics package launch has led to the Singapore market becoming saturated with profit margins becoming tighter. Developments in logistics have been facilitated by the availability of different solution packages for small and medium enterprises.
Human resource management
DBS bank human resource management has enabled achieve a wide-range of transformation in Singapore’s banking sector. Hence, the bank has developed a competent process during the recruitment, selection, and induction of its employees based on guidelines provided by value chain analysis[2]. Therefore, the bank has stipulated increasing customer loyalty by launching programs such as referral bonuses to increase the number of customers.
Services
DBS Bank provides some crucial services such as retail and corporate banking in Singapore hence luring potential customers into business[3]. Besides, the bank seeks to provide wealth management due to its importance in the modern banking sector.
Bibliography
Curry, Edward. “The big data value chain: definitions, concepts, and theoretical approaches.” In New horizons for a data-driven economy, pp. 29-37. Springer, Cham, 2016. Link: https://www.oapen.org/download?type=document&docid=1002241#page=47
Sia, Siew Kien, Christina Soh, and Peter Weill. “How DBS Bank Pursued a Digital Business Strategy.” MIS Quarterly Executive 15, no. 2 (2016). Link: http://search.ebscohost.com/login.aspx?direct=true&profile=ehost&scope=site&authtype=crawler&jrnl=15401960&AN=115879196&h=OnTFV7IOx%2FySeDQ4dv82EHCv96QonvoBtBIcFmmNwkPhLaiOgXBnSDQKcgzT73MIhHCsJAzGCEM0MsPqTewjuw%3D%3D&crl=c
[1] Curry, Edward. “The big data value chain: definitions, concepts, and theoretical approaches.” In New horizons for a data-driven economy, pp. 29-37. Springer, Cham, 2016. Link: https://www.oapen.org/download?type=document&docid=1002241#page=47
[2] Sia, Siew Kien, Christina Soh, and Peter Weill. “How DBS Bank Pursued a Digital Business Strategy.” MIS Quarterly Executive 15, no. 2 (2016). Link: http://search.ebscohost.com/login.aspx?direct=true&profile=ehost&scope=site&authtype=crawler&jrnl=15401960&AN=115879196&h=OnTFV7IOx%2FySeDQ4dv82EHCv96QonvoBtBIcFmmNwkPhLaiOgXBnSDQKcgzT73MIhHCsJAzGCEM0MsPqTewjuw%3D%3D&crl=c
[3] Curry, Edward. “The big data value chain: definitions, concepts, and theoretical approaches.” In New horizons for a data-driven economy, pp. 29-37. Springer, Cham, 2016. Link: https://www.oapen.org/download?type=document&docid=1002241#page=47