Knowledge management system in a museum

Knowledge management system in a museum

Knowledge management system in a museum could be defined as the method of acquiring the right information and passing it to the right people and at the right time and setting strategies that help people to share and place information into action in ways that make an effort to improve museum performance. Knowledge management systems can help professionals in the museum to improve their services to the users. Unlike the past where museums were for entertainment, today, museums have expanded their function beyond entertainment to become leaning centers too. With a knowledge management system, a museum business can get a clear idea of their target clients and thus know how to focus their advertisements. Knowledge management can also be useful in bridging the gap of guided to unguided knowledge discovery, especially during today’s electronic era. Besides, knowledge management also helps to maintain links between individuals, events, associations, and places by way of documenting and preserving those links.

Data in the museum refers to facts and statistics collected together for reference or analysis an which is synonymous with figures, details, particulars, and features. Data can, therefore, be defined as any useful information relating to the museum guests, operations, and how they relate to the museum. Data can, therefore, be used to mean anything that can be measured, recorded, and analyzed to obtain some information that is important in making decisions in the museums. From the definitions of data, it is clear that data refers to the input that is collected regarding the museum and which is used to generate information that is essential in making judgments.