LEAD AND MANAGE EFFECTIVE WORKPLACE
Action plan to address the difficulties the team is experiencing
The team initially faced communication breakdown, teamwork, and lacked ethical values among themselves at the workplace. It’s for this reason that one team member was blamed for communication breakdown and the other two left for other jobs. As my new action plan, I wat to set new goals for the team, assign measurable tasks, monitor the progress of employees, and adjust the plans where I will see fit. As a uniting factor, I will reward the team at the end of the evaluation process to motivate them and boost their attitude.
Performance issues being experienced by the team
The team is mainly faced with inadequate teamwork, the team doesn’t act as a team. They point fingers at each other instead of owning the mistake of a group. The other issue is communication breakdown where they fail to exploit other avenues of communication among themselves and finally the team lacks adequate ethical values for the workplace as they let racial difference set them apart. With these issues going on, it would be difficult for the team to work in harmony to achieve its goals as a unit.
How to facilitate teamwork and encourage the team to take responsibility for a team activity
As part of enforcing teamwork, I will come up with clear roles to the team to prevent conflict among the team members. These roles will have simple and clear objectives to promote efficiency in carrying out the role. I will also deal with problems and challenges as they arise within the team and hold individuals accountable for their actions. Lastly, promote team building games among the team members to promote effective bonding. This will also set the team free in participating in big decision making in the organization.
Develop a policy to ensure that ethical values and cultural diversity best practices are adhered to
To minimize the possibility of the listed issues occurring, I would come up with a policy anti-harassment and non-discrimination. The policy will be effective in minimizing any type of discrimination in the team. Another policy would be on employee conduct and punctuality. This policy would guard the team against misconduct and streamline their behaviors toward team members. The third policy I would consider implementing is a policy on timekeeping and pay. The policy will promote fair rewards of the team and promote strict time observation.
Address team performance issues. Communicate your plans
From my point of view, the team has lost its track and currently is not performing well as it was before. The issues which are believed to have contributed to this kind of decline are lack of teamwork, communication break down, and inadequate ethical values. I plan to take the team back to its original position we were before. So in my action plan, I will emphasize teamwork implementation, proper communication channels within the team, and uphold ethical values at the workplace.
To management that you are taking appropriate actions
Through email, I will revive the management’s hope in us by outlining the reforms we are planning to implement as a group. Since the team which I lead forms a smaller unit of the organization, I would be glad to inform the management that I will be enforcing policies within my team to enhance team performance and all I need from the management is the support. The reviewed policies I will be implementing are beneficial to the growth of my team and productivity. The results of the action plan may take time to materialize but I would seek for understanding of the management to give the team enough time to adapt to the new policies.
To the team to be aware of the changes that will affect them
As illustrated by (Eskridge 2017, p.322), implementation of new ideas and policies may come with challenges. I strongly believe that these changes will better our teamwork, improve our communication, and strengthen our workplace relationships. The team should prepare to embrace the changes and accept the shortcomings they may come with because, in the long run, they would be beneficial.
Information to the team, concerns by management
During my presentation to the team, I will let them know the expectation the management have in them and that the management has faith in their abilities to perform as a team once again. The presentation will also have a clearly defined path we are to follow as a team. I will also demonstrate to the team where we are as a team and where we need to be in order to resume our normal activities. A thorough demonstration of the action plan will give the group a clear picture of what actions we are going to take.
Strategies to consult and gather feedback from the team
For me as the team leader to monitor and get information on the effectiveness of the action plan, I will strongly encourage the team to communicate by giving feedback on the new changes. I will encourage the team members to openly and honestly communicate their ideas on how they see and feel about the changes. I will also pay attention to non-verbal whenever I interact with them. Lastly, I will also ask the management in their opinion on how they feel about the team’s activities.
How will you provide guidance and support to the team in resolving workplace difficulties?
In efforts to eliminate workplace difficulties, I will focus on team strengths and try as much as I can to eliminate their weaknesses. I will also encourage open communication channels among the team members and finally I will practice optimism, which is constantly reminding the team that everything we aspire to do is possible.
At what points will you ask for work colleagues’ feedback?
I would like to ask for feedback in between my presentation. Concerns and responses from the team should be addressed immediately within the presentation time Fisher, Boland, and Lyytinen, 2016, pp.131-145)Then I will give room for any question at the end of the presentation to provide clarity and foster a better understanding of the new changes.
How will you communicate the changes to colleagues after the presentation?
After the presentation, I will share emails on new changes and provide printed materials addressing the same changes to the team members. I will also spend time reviewing the proposed amendments on the action plan and again share it with the team members for clarity.
Create a networking plan for your team (internal and external) networks that should be intended to assist in achieving team and organizational outcomes
Details of events
As part of creating a viable networking plan, I would create online chat groups for the team to ease communication and create a stronger bond among themselves. I will also schedule lunch dates for the team members to promote cohesion among them. Externally I will push for employee advocacy programs for the team members to engage in company-related content and enable them to be in line with the company’s strategies. Finally, for an external networking plan, I will attend events with my team members. Events like marketing, educational, and networking night.
Outcomes to achieve by team attending
After attending the events, I expect the team to work together, communicate with one another smoothly, and uphold ethical standards at the workplace to minimize conflict.
How the event will benefit the team and organization
By attending these networking events, I remain optimistic that the team will be more bonded and educated as well. According to (Sanyal, and Hisam, 2018, p.15-22) networking events give the team opportunities to learn and share ideas on how they perceive things at the workplace.
A plan of how the team will debrief after the event
After the event, I will organize a meeting out of the working hours and give the team opportunity to present the lessons each got from the events.it is from this presentation that I will also be able to get their general feeling about the new changes and evaluate their attitudes towards the organization.
References
Eskridge Jr, W.N., 2017. Title VII’s Statutory History and the Sex Discrimination Argument for LGBT Workplace Protections. Yale LJ, 127, p.322.
Sanyal, S., and Hisam, M.W., 2018. The impact of teamwork on work performance of employees: A study of faculty members in Dhofar University. IOSR Journal of Business and Management, 20(3), pp.15-22.
Fisher, M., Boland Jr, R. and Lyytinen, K., 2016. Social networking as the production and consumption of a self. Information and Organization, 26(4), pp.131-145.