my services in the hair salon industry
To improve my services in the hair salon industry, I would try to use client booking software instead of having them call to make an appointment or have to travel to the salon physically. With the help of a professional, I will develop a website that will make booking appointments easier. It will also attract tech-savvy clients and is a great way to advertise. The services offered in the salon can also be converted into a monthly subscription. It is a great way to ensure the business has a source of recurring revenue.
C (Combine):
Another way to improve this service would be to merge it with others like pedicure and manicure services. It will attract a diverse clientele and enhance the skill set of our employees. The decision has come after a study on the market, which suggests that clients prefer to have their beauty appointments in one location since it is convenient for them. The business space will need to be expanded to ensure the customers feel comfortable when getting their services.
A (Adapt):
To adapt, I will also employ more stylists who are knowledgeable about curly and kinky hair. Hair salons need to be places where people with all hair types feel they can get excellent treatment. In an era where African Americans are developing a new appreciation for their hair, it is crucial that the salon can handle all their hair needs. We will buy products meant for curly and kinky hair and even advertise this on our website. It will ensure individuals with these hair types feel comfortable and are satisfied with the work we do.
M (Magnify):
To create more value for our services, I would ensure that it is clear that everyone, regardless of race or gender, is welcome in our salon. African American women and men, Caucasian individuals, Trans people, and anyone else who is need of our services. Being an inclusive service is also a great way to market our services, and the salon will reach a broader and more diverse clientele. Our services would be promoted on various social media sites like Instagram, Twitter, and Facebook. Flyers would also be given to our customers, which they could pass on to their friends and family.
P (Put to Other Uses):
Our salon could be put to other uses by having a day monthly where we offer free services to the less fortunate in society. We will collaborate with homeless shelters, children’s homes, and prisons to ensure these individuals get the personal grooming they need. We will also have daddy and me classes where fathers will be taught how to do their daughter’s hair. These activities will be fun activities which will help bring society closer together.
E (Eliminate):
To make the salon’s services easier, I would urge the employees to ensure they enter any personal appointments they have on the website before they happen. It will ensure that when clients make an appointment on the site, it does not clash with another one the stylist has already made. It will streamline our services and eliminate any confusion that may come as a result.
R (Rearrange):
Another way to improve the service would be to rearrange how services are conducted to make the business more unique. Currently, there waiting area is dull and boring for the clients. I will make it more colorful, add magazines, and install a television. It will ensure that clients are kept busy as they await their service.