Organizational Behavior Case Study
Employees who work hard can mean a difference between success and failure for a business. However, for a company to achieve this success, managers have to apply appropriate motivational theories and behaviors. The following essay offers insights into employee motivation using the high turnover rates in the case of the Victorian Treasury.
The organization faces the motivational problem of poor employee remuneration because it lacks the flexibility to remunerate its employees. The reason is that pay rates for officers are set through a centralized agreement between the state and the organization and not by of the departments. As a result, the process of awarding bonuses challenge because the state budget mainly constrains pay levels. Consequently, the organization experiences high turnover rates due to the lack of rewards.
Theories and behavior from the previous chapter recognized in this case include Herzberg’s motivation theory, Expectancy theory of motivation, and self-motivation. Herzberg’s theory describes the motivating and demotivating factors. According to the theory, motivational factors encourage employee productivity while the demotivating factors produce adverse effects of employee productivity. The expectancy theory of motivation asserts that employees are satisfied with their work if they expect to receive a reward for their performance. Self-motivation is an organizational behavior that comes from within the employees, influencing them to become productive. However, this behavior can only be achieved from employee satisfaction.
Herzberg’s theory, expectancy theory, and self-motivation relate to the problem the organization is facing in several ways. First, employees in the Victorian treasury experience Herzberg’s demotivating factors, such as working under severe time constraints. Second, the employees do not receive any bonuses, and so even as they work on the projects, they are less motivated because they don’t expect any rewards whatsoever. Third, due to the demotivating factors as well as the lack of awards, employees in the organization lack self-motivation.