Test Instructions
- Complete the following Template
- There are five (5)Case Scenarios, each with questions to be answeredor tasks to be completed.
- Each Case Scenario is worth 20 points.
| Student Name | |
| Student Number |
Credibility Scenario #1 (
Your friend, someone who you trust, has just referred you to an article on the internet that deals with taking disinfectants, such as Lysol or Clorox Bleach, orally, as a way of fighting off the effects of Covid-19. You are a wise consumer of information and this article makes you a bit suspicious as to its credibility.
| Tasks and Questions | Your Response |
| 1. Describe, using bullet point sentences, how you would determine if you should believe what is written in this article.
You probably need about seven bullet point sentences.
It’s a good idea to number your points. |
Audience Analysis #2
At your company a number of routine office tasks are loosely shared among entry-level employees, who perform these duties in addition to their specific job descriptions. This often results in tasks being done late, poorly, or not at all. You suggest to your boss that outsourcing this work might be a good idea. He is interested and asks you to research and recommend a service provider.
| Tasks and Questions | Your Response |
| 1. Outline, using bullet point sentences, the questions you would ask your supervisor to get a clearer picture of your assignment.
It’s a good idea to put these in the order you would want to ask them in order to make efficient use of your time with your supervisor.
It’s a really good idea to number your questions. |
Research and Reporting Work Plan #3
Your supervisor has given you all the information you asked for as part of the Audience Analysis scenario described on the previous page. He’s excited about getting your report. He has asked you to make an oral presentation showing your findings and recommendations to the management group. This will need to be done via an online collaboration tool; face to face meetings are not possible at this time.
| Tasks and Questions | Your Response |
| 1. Describe, using bullet point sentences, all of the steps you will need to complete this research assignment and make your presentation.
You probably need about eight practical steps.
It’s a good idea to number your points. |
Editing and Formatting #4
Below is a sample of a student’s response to an assignmentthat asked them to:
Prepare and submit using appropriate headings, and short, concise, easy to read sentences,their end of semester experience in terms of:
- The biggest thing they learned about working in a collaborative, online environment.
- What worked really well?
- What in their process did they discover could be improved?
My experience working with a small group in a collaborative, online environment was very good. I have previously worked with the other 2 group members and I think that played a role in how successful our group was because we all knew what to expect from one another. A few things that worked well for me was setting up a schedule so I had certain times that I knew I needed to work on my portion of the assignment and coordinating that with my spouse so we could limit the amount of distractions so I was able to focus. Another thing that worked was just simply keeping in constant communication with my group, so we knew what tasks had been completed and what was still due. It can be very challenging interpreting your teammates thoughts or ideas when you cannot communicate face to face. Time management also played a major role because when I am working at home there are more distractions. One thing that could have been improved during the process was not to rely on any other group member other than myself. Once the schools shut down due to COVID-19, I should have reached out to this individual sooner to ensure they would still be helping complete the assignment. I would defiantly not make this mistake again.
| Tasks and Questions | Your Response |
| 1) Rewrite the student’s submission using the appropriate headings and not more than two (2) bullet point sentences under each heading.
Don’t lose the essence of what was written. |
ACE Process #5
Your friend has to write an important report to their supervisor summarizing their learning experience about a recent field trip to a customer facility. They are not sure how to begin and have come to you to get your advice.
You suggest that they use the ACE process. They ask you what that is.
| Tasks and Questions | Your Response |
| 1) Describe to your friend what the “A” component of the ACE method is, suggesting to your friend what needs to be considered in preparing their field report. | |
| 2) Provide to your friend, using appropriate headings, a brief outline for their report. |