University of Phoenix Material
Using Language Effectively
| Specific Barrier | Effect on Interpersonal Communication | Strategy Used | |
| Listening Barriers | |||
| 1. | Noise | Psychological distraction | Choose a quiet location |
| 2. | Visual distractions | Divided attention | Maintain eye contact with the speaker |
| 3. | Faking Attention | misunderstanding | Take short notes |
| Word Barriers | |||
| 1. | Use of jargon | Misunderstanding | Seek clarity from speaker |
| 2. | Ambiguous words | Lack of clarity | Seek clarity from speaker |
| 3. | Language barrier | Misunderstanding | Enlist an interpreter |
Reflection
How does word choice affect interpersonal communication? Describe a situation where word barriers affected your interpersonal communication.