West Coast Transit Case study

West Coast Transit Case study

The three criteria used to evaluate team performance are team viability, member satisfaction and task performance. Team viability is a criterion used to measure the comfortability of team members to work together, and the chances of them working on future projects together. Member satisfaction is a criterion used to measure the extent to which team members are satisfied with the outcomes of completed tasks. The task criterion is used to measure the quality and quantity of tasks and the timeliness of results. The team assembled by Hollis and Denson is ineffective because the above criteria are broken. For instance, the task given to the team is large, and the amount of time provided is limited; this violates the performance criterion. The team members are also not on the same page on how things should be done, and this is likely to affect their performance (performance criterion). The viability of the team is also questionable, as evidenced by Katarina Tanney’s discomfort to work with Denson.  This means that the team members are uncomfortable working together.

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