Globalization and Information technology
Globalization is a process of interaction and integration among the people, companies, and governments of various nations, a process driven by international trade and investment and supported by information technology. The role of information technology in a global market is very diverse and helps in playing a critical role in the case. It helps in decision making, which plays an essential role in the worldwide market. In this case, a successful organization has to go through a comprehensive market research process that enables management to make the right decision. This leads to the expansion of the global market. This helps in marketing and business growth. Information technology is critical as it increases marketing and enhances business growth as this is through finding new ways of marketing.
Information technology has a global impact in that it helps in providing customer support and satisfaction. Through information technology, it results in a higher level of customer satisfaction and business process processing by delivering quality information about the market. It has provided adequate and communication globally, and this has helped the global market to widen and advance. The information offers many channels to communicate with the customer in real-time and hence leads to the global market expansion. Information technology helps in resource management and globalization. The global market is widened through the use of information technology. Through information technology, it has enhanced and boosted supply chain management. The use of sophisticated supply chain management software has made it easy to manage a global supply chain than just source products and supplies domestically.