Business Brief for Wegmans Company

Business Brief for Wegmans Company

Business Brief

Introduction

Wegmans’ Unique partnership is a company owned by a family, and it was founded in 1916 by the two brothers called John Wegman and Welter Wegman. The Company is considered to be one of the largest food market companies in the United States of America (Wegmans, n.d). The Company has approximately 49,000 employees, with more than 98 stores located in different States across the country. In the financial year of 2019, the Company made the annual sales of $9.1 billion, and it was ranked number three according to the Fortune Magazine selection of 100 companies (Wegmans, n.d)). Wegmans’ Company has been recording good profits since its reformations in 1998, and it was ranked first place in the year 2005. Since its establishment, the Company has been recording the better profits meaning that it is working. Analyzing the Wegmans Company will bring light to the people on how it is important to initiate the employees in the management since they are the ones who directly interact with the employees. The case study has analyzed several details about the unique relationship between the management and the customers.

As per the case study, it is clear that Wegmans’ Company has a great secret of keeping its employees (Wegmans, n.d). This includes sending them to the other countries where they would get the relevant training, employing the training programs, and motivating the employees by giving them incentives. This has made the partnership between the management and the employees look better. The strong relationship between the employees and the management makes things easy, especially to the sales businesses since the employees will be happy when dealing with the customers of the clients. The analysis is tackling how the unique relationship between the employees is important to the general performance of the business. This is the strategy that they have been using for a long time, and it seems like it has attracted as many customers as possible.

Analysis of Wegman’s Unique Employee Partnership

Wegman’s Company has a unique strategy of maintaining its loyalty to consumers. They do this by making sure that the employees are first satisfied with the tasks they are given. The Company refers to this strategy as the employees’ development. The management of Wegman’s Company holds a belief that hen the employees are trained everything to do with the products in terms of usage and how they would benefit the customer; it would be simple to convince the customers and hence win their loyalty. The Company has been doing this by benchmarking some of its employees to the most successful Company to get the skills on the employees-customer relationship is established. The case study states it clear that the Company sent Carol Kent, who is the cheese manager, to research the cheese products in Italy (Ebert & Griffin, 97).

The Company also goes on to send several butchers in countries such as Uruguay, Argentina, and Colorado to get the knowledge of beef processing the meat (Ebert & Griffin, 97). Wegman Company has devoted more than $50 million to only develop the employees and groom them to the management positions (Ebert & Griffin, 97). The Company’s statement also states that they are continuing to increase the training programs for the employees as a way of strengthening the workforce who will be dealing with the customers directly (Ebert & Griffin, 97). Other strategies that the Company has been using is having the trust of employees, giving them incentives to the hardworking employees, and creating a healthy relationship between the employees and the management.

The Company ensures that the employees are happy, knowledgeable, and always loyal as a way of making them experienced. Its success has also been contributed by the creation of a good relationship with the customers. The Company also ensures that there is a strong partnership with the employees while focusing on the steady and strategic growth of them. The Company also treats its employees good as part of their assets and hence developing a working strategy of its employees reaching the customers. The spirit of taking good care of the employees who later take care of the customers has been exercised in the Company since it was formed.

In this case, employees are carried as people of high dignity. Apart from training the employees, the Company also gives them good incentives as a way of motivating them. The employees are also given the tasks which they are conversant with other than giving them the tasks which they would not strain when working on. Through this, they interact with the clients simply and are able to learn them in a short time period. The Wegmans Company also uses the strategies of training programs in their organizations. The training programs help in improving their capabilities of accomplishing the duties within the specified time. The training programs also help in making the employees keep updated about the current issues related to the customers or the clients. Through the training, employees get to understand the cultural diversities of the customers and handle them depending on the culture they are operating in.

The unique strategy of the Wegmans Company has enabled it to get the high local markets, and it is assumed that with time, the Company will go global. In addition to that, the Company is trying to teach her employees on how they can easily deal with modern customers using modern technology. The employees have also taken it as their responsibility to seriously take the issue of modern technology in relation to the clients as theirs. The Company has remained strict on improving their employees on the daily bases, and it seems like the strategy is bearing the fruits as long as the increased sales are concerned. Sending the employees in the different parts of the world to get the ideas from the successful companies is a very good strategy, and with it, employees will take the secrets from the other companies and apply them to the firm.

Conclusion

On analyzing the strategy of improving the efficiency and the effectiveness of the employees through training them, it can be said that Wegman’s Company has realized a lot of profits. The strategy makes the employees know the products they are delivering to the customers. The workforce of the Company has remained healthy since the establishment of the strategy in the year 1998. The partnership between the management, employees, and the management can then be said to be the key factors in any success of the Company.

References

Danziger. N. P. (2018). Why Wegmans food Markets gets the love of customers. Forbes. Retrieved from https://www.forbes.com/sites/pamdanziger/2018/03/03/why-wegmans-food-markets-gets-the-love-of-customers/#5db8eb134ce5

Ebert, R., & Griffin, R. (2015). Business essentials (11th ed.). Pearson/Prentice Hall. ISBN: 978-0-1341-3827-5

Wegmans website (n.d.). Retrieved from https://www.wegmans.com/