Management Response
An administrator can be defined as an individual that oversees the operations of an organization and ensures that they are efficient. In a typical health care setting, health administrators are responsible for all the health and medical services of a health care facility, and their input in these facilities is vital. Generally, administrators in health care ensure that services offered by a facility are efficient. They keep up-to-date with any changes, especially technological ones that may happen and manage the facility’s finances. An administrator will also develop goals and objectives for departments, recruit, hire and train staff and develop working schedules for employees. Administrators act as a liaison between board members, medical staff and departments. In case of an employee compensation claim, the administrator accompanies them to a medical provider, submit workability form to the claim coordinator and also ensure compliance with the employee’s transitional duty program. They also train employees on how to handle such occurrences.
Non-management members of staff, on the other hand, are at the lowest rank in an organization. A non-management does not have subordinates and works directly into a job. The non-management, in this case, also refers to employees. Non-management staff members’ roles include making their own decisions and decisions related to their workloads and schedules. They are also active participants in a compensation claim incident (Crane). Their roles, in this case, including taking part in post-injury training programs to learn about the response, and also in programs that train them on how to transition back to duty. A non-management staff should also attend all meetings unless otherwise damaged, and present their workability forms to their claims coordinator to supervisor after every visit they make to a doctor. To improve organizational compliance regulatory requirements at the staff level, I would suggest that organizations make compliances accessible and visible for employees, and also conduct anonymous surveys to assess compliance.
Management Response
Brian
Dear Brian
You did an excellent job in assessing and pointing out the moral as well as legal obligations of both managers and administrators in not only ensuring patient safety but also improving the efficiency of their health care provider, which also tends to work in favour of a health facility. Indeed, having a team that assesses and manages risks in the facility is one of the best ways to go around this issue generally. Overall, health care staff members experience fewer errors while providing services, which then reduces compensation cases and prevents financial losses (Pozgar, 2020). It is the duty of employers and their administrative staff to ensure that they are well versed with the workers’ employment laws and that they abide by them. That way, employees will also be treated fairly and compensated if need be, thus avoiding any legal battles which might tarnish a facility’s name.
Shahnoza Boltaeva
Dear Shahnoza
I concur with you on the fact that some numerous employers and managers feel the need to dupe their employees of the compensation fee in case of an injury. This is so despite the fact that these administrators are supposed to ensure their employees receive them. I like that you pointed out governmental departments such as the Workers’ Compensation Board that seeks to protect employees in the occurrence of an accident or injury except, of course, in the case that a wound is self-inflicted. Departments such as this one ensure that employees are treated fairly (Pozgar, 2020). These issues also interrelate with employee rights and the employment laws that provide there is a healthy and just working relationship between employees and employers and that each respect the other’s obligations as much as they do their own.
Vanessa Buchanan
Dear Vanessa
I agree with you, Vanessa, that administrators are vital in pretty much any organization’s success, and as such, they are indispensable. Administrators are essential because they ensure that an organization’s services are efficient. They do a lot of paperwork, including handling compensation claims, which are all crucial (Pozgar, 2020). Non-management staff usually handles issues related to their schedules and tasks and matters within their range of duty, such a reprimanding and evaluating fellow staff. Indeed, administrators have more reporting to do in a compensation compliance incident as opposed to employees. Finally, I agree with you that for a compliance plan to work out, every member of staff requires to be continuously assessed on the same through constant meetings or otherwise.
References
Pozgar, G. D. (2020). Legal and ethical essentials of health care administration. Jones & Bartlett Publishers.
Crane, D. P., Kahnweiler, W. M., & O’Neill, C. P. Involvement of non-management employees in compensation design and administration: An exploratory study.