Enterprise Resource Planning (ERP)
Rootstock system
Overview: it is built on the market-leading salesforce cloud platform sharing the same cloud as salesforce cloud sharing the same cloud as Salesforce CRM. It offers a single platform to grow and manage your business with a single customer (Wainewright, 2019)
Purpose: Use the organization to build sales force investment to achieve more customer-oriented strategies (Wainewright, 2019)
Customers: unionwear, inst light protech, summit imaging, pacer group (Wainewright2019)
Pricing: $200 per month rootstock (EPR, 2020)
Strengths: it helps in migrating data, improving the implementation of data results and minimizing resistance to cloud (Wainewright, 20219)
Weakness: if used in manufacturing industries is may not work well to achieve high quality since it serves current need (EPR, 2020)
Customer Relationship Management (CRM)
DDI system
Overview: it is a distribution system that drives operational excellence, improving margins in the marketplace. It keeps customer expectations and engage buyers (ERP, 2020)
Purpose: it stores a lot of product and their attributes to enhance the search of customer potential to purchase the products (LLCD, 2020)
Customers: companies can adopt the DDI system in following industries Telecom and IT, banking government and defense, health, education, retail and manufacturing (LLCD, 2020)
Pricing: 2500 per month (Captera, 2020)
Strengths: In improving operational effectiveness and increasing productivity with new changes to business approach (LLC.D, 2020)
Weaknesses: they are not mobile responsive since eCommerce has overtaken it (LLC.D, 2020)
Knowledge Management Software (KMS)
Microsoft dynamic system
Overview: it streamlines the business by automating and optimizing important functions. It connects business processes and improves company decisions and ability to cooperate in increasing productivity (ERP, 2020)
Purpose: is support the business by providing information to employees about production, management and marketing (ERP, 2020)
Customers: AXA insurance, Ste. Michelle wine Estates, Sub-zero group, Newcastle University and H&R block (Dynamics, 2020)
Pricing: it is based on the number of intended users (Captera, 2020)
Strengths: the system is flexible to various businesses making it adaptable to match the unique requirement. It is user friendly and works on most of the devices (Dynamics, 2020)
Weaknesses: it is optimized with other Microsoft products this makes it difficult for the system to function without Microsoft product (EPR, 2020)
References
Dynamics NAV / Navision – ERP system. (n.d.). Retrieved May 15, 2020, from https://www.activebs.com/en/dynamics-nav
Wainewright, P. (2019, April 29). Rootstock takes away one more excuse not to move ERP to the cloud. Retrieved May 15, 2020, from https://diginomica.com/rootstock-takes-away-excuse-not-move-erp-cloud
ERP Software Customer Success Stories: Best Cloud ERP Software Vendor. (2020). Retrieved May 15, 2020, from https://www.rootstock.com/customers/success-stories/
Inform ERP Reviews and Pricing – 2020. (n.d.). Retrieved May 15, 2020, from https://www.capterra.com/p/101637/Inform-ERP/
LLC, D. (2020). DDI System News & Information. Retrieved May 15, 2020, from https://www.ddisystem.com/newsblog/all
Capterra. (2019, June). Inform ERP Reviews and Pricing – 2020. Retrieved May 15, 2020, from https://www.capterra.com/p/101637/Inform-ERP/