Week 5: Discussion Question Replies
Dear Jennifer Ignacio,
Your discussion post provides critical information. Likewise, I agree with the majority of the facts raised in your post. This is because diversity in health care has given rise to attributes such as communication, trust, conflict resolution, and inclusiveness. For instance, at times, a disagreement might occur between a patient and a nurse. However, instead of going to a court of law, health care organizations recommend the application of conflict resolution mechanisms such as mediation (The Academy of Experts, 2020). This process helps in safeguarding the reputation of healthcare facilities as well as saving time because it avoids lengthy court procedures. Concerning your argument about conflict resolution, which method do you think is more successful in solving disputes in the health care sector? Also, is there a need to train nurses in handling conflicts, or would you advise healthcare professionals to employ professionals in handling disputes?
Dear Anthony Kao,
Your discussion post is educational. Also, I concur with the majority of the facts raised in your post. This is because the current world has changed, and hence healthcare organizations serve patients across the globe. Therefore, there is a need for nurses to have specific attributes such as open communication, trust, conflict resolution skills, and inclusiveness. I think the above qualities help in promoting patient safety and satisfaction. Research indicates that one of the strategies that can be used in improving health outcomes is trust (Collado, Oakman, and Shah, 2017). Typically, the trust creates respect between a nurse and a patient. As a result, patients adhere to a nurse’s instruction ranging from the advice on self-care to prescription. This has a significant implication on health care costs, quality and outcomes; for instance, there are reduced readmission rates that translate to increased health care expenses and mortality rates. Concerning your argument about trust, how can health care practitioners promote trust apart from providing positive feedbacks?