Reaction to the bad message
Going straight to the point or rather, the use of the direct approach will be the most suitable method to deliver the message. No matter how tempting it might be to delay the bad news, it’s important to go straight to the point.
Reaction to the bad message
Whatever the cause, it is natural to feel bad and get shocked by the bad message.
Message delivery to the audience
To connect appropriately, it will be essential to use a short and direct message. This will ensure that the message is delivered in a compelling and straightforward manner
Evaluation of the working relationship with the audience
In any form of communication, it is always critical to understand your audience. The more you understand and know about the needs and the background of your audience, the better you can deliver your message. In this situation, it is good to consider the letter is formal/ very formal, informal/neutral, or whether you are giving the bad news in person.
Reasons for turning down Ben’s request.
Every person has the right to know and understand why they are being given bad news. In providing the reasons, it’s critical to be clear and concise. People will always understand and appreciate for being truthful.
Offering possible solutions or expectation
If it’s possible, offering an alternative solution would be appreciated. Or even giving hope and reassurance for the good days to come.